FAQ

  • Delivery

    All orders are shipped with Royal Mail in 1-2 working days, excluding bank holidays and weekends.

    Please note if you didn’t choose tracked shipping at checkout, no tracking information is available for your order and it’s not possible to locate it.

    ADDRESS INFO: Please make sure that you have entered your correct shipping address. If you entered the wrong shipping address, please contact Glam immediately to correct, otherwise, she can't be responsible for packages that don’t arrive to you.

  • Customs & Duty

    Shipments outside of the UK: Please note that the shipping rates are not inclusive of any customs or import duties that could be charged when the package reaches your destination country.


    PLEASE NOTE by placing your order, you are agreeing that you will be responsible for and will pay, as due, all such charges, as applicable.

  • Returns & Refunds

    Returns are not accepted.

    If there’s something wrong with you order, please contact Glam via email within 14 days after the delivery date.

  • Custom Orders

    Glam doesn’t offer custom patches/pins/t-shirts or other items, sorry.

  • Commissions

    For art commissions please contact Glam via email with detailed description of the design or illustration, and references if possible.